March 20, 2023

Whereas working in your web site’s design, you would possibly really feel tempted to concentrate on the Residence, About, and touchdown pages. Nevertheless, you received’t need to ignore the Contact Us web page — With out it, your clients received’t be capable of attain out and ask questions.

Fortuitously, you’ll be able to simply create a well-designed Contact Us web page. By together with contact types, electronic mail addresses, cellphone numbers, and different enterprise data, individuals can simply get in contact with you. When you’re extra accessible to guests, you’ll be able to enhance buyer satisfaction.

On this submit, we’ll clarify what a Contact Us web page is and the way to create one. Then, we’ll present you 25 of one of the best examples. Let’s get began!

Table of Contents

What Is a ‘Contact Us’ Web page?

As you would possibly count on, a Contact Us web page permits customers to contact you. These typically embody a kind that guests can use to ask questions, write suggestions, and submit different useful responses.

The aim of any good Contact Us web page is to encourage your web site guests to finish an motion or conversion — whether or not that be submitting their contact data, making a cellphone name, or initiating a dwell chat dialog.

DreamHost Glossary

Web site Conversion

A web site conversion is any motion a consumer takes on a web site that strikes them additional into the gross sales funnel. Examples embody filling out an internet kind, clicking a name to motion, or buying a product.

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Having a Contact Us web page may make your small business appear extra accessible and reliable. As an alternative of simply speaking about your self on an About web page, you sign to guests that you simply’re accessible for additional questions.

Round 44% of online users go away an internet site in the event that they don’t see contact data. Particularly for company or enterprise websites, the place some clients could have to ask about transport instances, supply particulars, and different vital data.

Moreover, many individuals have come to count on contact strategies on an internet site. By making a Contact Us web page, you’ll be able to enhance your Consumer Expertise (UX). This may scale back bounce charges and hold potential clients in your web site.

How one can Create the Good ‘Contact Us’ Web page (4 Ideas)

Now that you understand what a Contact Us web page is, let’s talk about some greatest practices for creating one. In the event you put the following tips into motion, guests will need to attain out to you!

1. Present A number of Methods to Contact You

You may not know what data to incorporate when constructing your first Contact Us web page, however generally, it’s greatest to supply quite a lot of strategies for guests to contact you. This fashion, you’ll be able to account for various preferences.

A contact kind is likely one of the greatest options so as to add to this web page. It permits customers to fill out particular fields and rapidly ship their questions or suggestions:

Contact form

Utilizing a plugin like WPForms, you’ll be able to create contact types which are straightforward to make use of. With a customized kind, you’ll additionally take away the additional steps required to ship a personalised electronic mail or name a cellphone quantity.

Nevertheless, some clients could favor extra conventional buyer help strategies. In instances like these, it’s additionally vital to listing your small business electronic mail handle, cellphone quantity, and bodily handle.

Together with all of this data is a good way to make your self extra accessible. Via cellphone calls, emails, or in-person conversations, you’ll be able to remedy clients’ issues and guarantee they return to your small business.

2. Embrace Personalization

Generally, an internet site proprietor will stick a fundamental contact kind on a web page and name it a day. Nevertheless, it may be useful to incorporate details about you, your companies, and why guests would possibly need to contact you.

For instance, you would possibly clarify how one can remedy an issue for guests. By discussing your customized companies, you’ll encourage potential purchasers to submit a proposal:

Contact page personalization

Moreover, be sure that your Contact Us web page aligns along with your web site’s branding. You need to use the same internet design strategy in order that your web site has a constant feel and look.

3. Make It Accessible

In order for you guests to see your Contact Us web page, you’ll have to make it clearly seen in your web site. Since it is going to be an evergreen web page that folks can have a look at any time, it’s a good suggestion to incorporate it in your major menu:

Menu contact us

Many web sites additionally function contact web page hyperlinks in a footer. This placement could make the web page straightforward to search out irrespective of the place a customer lands in your web site:

Footer contact us

In the end, it’s vital to make your Contact Us web page as accessible as attainable. When web site guests don’t should undergo hoops to ask a query, they’ll be extra keen to achieve out to you.

4. Don’t Ask for Too A lot

When creating your contact types, rigorously contemplate which fields you’ll add. Though you could possibly request totally different data like cell phone numbers and addresses, it’s vital to not over-complicate issues. In the event you ask an excessive amount of of your guests, they may not need to fill out your contact types.

For instance, it’s your decision potential purchasers to achieve out to you for brand spanking new tasks — On this case, you wouldn’t want to incorporate fields for fee data or bodily addresses. As an alternative, you’ll be able to merely have guests fill out their names, electronic mail addresses, and customized messages concerning the mission:

Contact form fields

Total, it’s greatest to consider what your on-line guests might be snug with. Then, contemplate why they’d be reaching out to you, and add customized kind fields accordingly.

25 Nice ‘Contact Us’ Pages to Encourage You

In the event you’re new to internet design, you would possibly want a bit inspiration. That will help you get began, listed below are among the greatest Contact Us web page examples we may discover!

1. Swab the World

Swab the world

What makes this an excellent Contact Us web page?

  • In its copy, Swab the World explains that it’s open to a variety of communication.
  • There is an interesting animation of a cellphone ringing.
  • Guests can use a contact kind, go to the corporate in individual, and even ship a letter within the mail.

2. Sezzle

Sezzle contact us page

What makes this an excellent Contact Us web page?

  • Sezzle begins its Contact Us web page as a data base. On the high of the web page, it supplies hyperlinks to FAQs and useful articles.
  • There are separate request types for buyers and retailers.
  • Moreover, clients can contact the gross sales staff with extra particular questions concerning the app.

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3. Buzzworthy Studio

Buzzworthy studio

What makes this an excellent Contact Us web page?

  • Buzzworthy Studio makes use of a number of white house to separate its Name to Motion (CTA) and phone particulars.
  • A map is embedded within the web page so native guests can go to the bodily handle.
  • On-line customers can contact the enterprise about numerous matters like constructing an internet site, model, or advertising technique.

4. InVision

Invision contact page example

What makes this an excellent Contact Us web page?

  • Guests can select a selected matter that they need assistance with.
  • Utilizing a pop-up, customers can begin chatting with a dwell staff member if wanted.
  • InVision provides hyperlinks to its Assist Heart for FAQs and a group discussion board.

5. MeUndies

Meundies contact page

What makes this an excellent Contact Us web page?

  • MeUndies separates its FAQs into clearly labeled classes, like membership or fee choices.
  • Guests can use the dwell chat function to speak to an worker, go away a message, or view FAQs.
  • There are a number of customer support channels, together with electronic mail, textual content, and social media.

6. RedBull

Redbull contact page

What makes this an excellent Contact Us web page?

  • RedBull directs clients to make use of a man-made intelligence chatbot to search out the right data.
  • There are hyperlinks to related assets like present occasions.
  • This Contact Us web page contains details about the RedBull firm so guests perceive its branding and first objectives.

7. Leeds Golf Centre

Leeds golf centre

What makes this an excellent Contact Us web page?

  • As an alternative of getting a Contact Us web page with a stable background, Leeds Golf Centre contains photographs of its golf programs.
  • Customers can see when the golf course is open and the place it’s positioned.
  • There are easy contact types to ship enterprise emails and register for the e-newsletter.

8. Sleeknote

Sleeknote contact page

What makes this an excellent Contact Us web page?

  • Sleeknote has created a easy Contact Us web page that eliminates any pointless data.
  • There are a number of methods to contact the corporate.
  • Sleeknote has added calls to motion for reserving demos and becoming a member of its associates program.

9. Mostly Serious

Mostly serious

What makes this an excellent Contact Us web page?

  • Since Largely Critical is an internet design company, its Contact Us web page options quirky, on-brand graphics.
  • By offering social media hyperlinks, a cellphone quantity, an electronic mail handle, and a bodily handle, there are “some ways to say hiya”.
  • The contact kind permits guests to achieve out about potential tasks.

10. Marvel

Marvel contact page

What makes this an excellent Contact Us web page?

  • Marvel app has created distinctive and enjoyable graphics to label particular help channels.
  • The contact kind solely has three fields, which inspires guests to supply data with out feeling overwhelmed.
  • This design and structure completely match the remainder of the web site.

11. Infinum

Infinum contact page

What makes this an excellent Contact Us web page?

  • The decision to motion, “Let’s get to work”, is easy however efficient.
  • Since Infinum is a big firm, it contains details about its workplace places.
  • Guests can instantly electronic mail the corporate or fill out a useful contact kind.

12. Dollar Shave Club

Dollar shave club

What makes this an excellent Contact Us web page?

  • Utilizing a dropdown menu, clients can discover the solutions to particular questions.
  • Greenback Shave Membership hyperlinks to its assist heart, dwell chat, and Fb Messenger account.
  • There are electronic mail addresses listed for individuals on the lookout for partnership alternatives and media inquiries.

13. Tune

Tune contact page

What makes this an excellent Contact Us web page?

  • Tune makes it straightforward to start out a dialog utilizing a easy kind.
  • On-line customers can discover profession alternatives and programs.
  • There are a number of factors of contact, together with enterprise emails and addresses.
  • Like many different examples on this listing, Tune features a chatbot.

14. Foundation

Foundation contact page

What makes this an excellent Contact Us web page?

  • The colour scheme, graphic design, and structure seamlessly combine with the remainder of the web site.
  • New purchasers can inform Basis about their digital advertising challenges, priorities, and budgets.
  • Basis options the Contact Us web page in its web site’s footer.

15. Fortnight

Fortnight contact page

What makes this an excellent Contact Us web page?

  • On the backside of the web page, Fortnight hyperlinks out to additional details about the enterprise and its companies.
  • Customers can specify the service they need when filling out the contact kind.
  • Fortnight makes use of a shiny pink CTA button to encourage on-line customers to go to the Contact Us web page.

16. Cult

Cult contact page

What makes this an excellent Contact Us web page?

  • The Cult inventive company makes use of a content material slider to showcase its New York and London workplace places.
  • Potential purchasers can electronic mail or name the corporate cellphone quantity instantly from the Contact Us web page.
  • There are hyperlinks to Cult’s numerous social media accounts.

17. Basecamp

Basecamp contact page

What makes this an excellent Contact Us web page?

  • Basecamp tells on-line customers how lengthy they’ll have to attend for a response to their questions.
  • Slightly than together with a chatbot, Basecamp makes use of actual individuals to speak with its guests.
  • You’ll be able to add a file or screenshot within the contact kind that explains your particular difficulty.

18. Zendesk

Zendesk contact page

What makes this an excellent Contact Us web page?

  • If a customer doesn’t need to speak to customer support, they will attempt to discover the reply to their drawback within the assist heart.
  • There are straightforward methods to contact a gross sales staff member or chat with a bot.
  • Zendesk lists the knowledge for all of its world workplaces.

19. Notion

Notion contact page

What makes this an excellent Contact Us web page?

  • Notion lists a few of its key options to proceed introducing customers to its software program and encourage them to start out utilizing it.
  • There are optimistic testimonials from different clients.
  • The contact kind eliminates any pointless fields.

20. Urban Influence

Urban influence

What makes this an excellent Contact Us web page?

  • City Affect locations its contact kind on the high of the web page, so guests can rapidly ship messages.
  • Subsequent to every enterprise location, there are participating photographs of town’s outstanding landmarks.
  • Customers can see accessible job openings for every workplace.

21. Yeti

Yeti contact page

What makes this an excellent Contact Us web page?

  • With a picture of the outside, Yeti instantly options its branding on this Contact Us web page.
  • There are CTAs for questions on warranties, product registration, and extra.
  • Yeti contains customer support cellphone numbers and details about its opening hours.

22. The Charles

The charles contact

What makes this an excellent Contact Us web page?

  • As an alternative of together with a number of contact types on the identical web page, The Charles firm supplies separate hyperlinks for brand spanking new companies and potential staff.
  • For every workplace, you’ll be able to open the placement in Google Maps.
  • The Charles contains its Contact Us web page in the principle menu so any customer can simply entry it.

23. Privy

Privy contact us

What makes this an excellent Contact Us web page?

  • Guests solely have to fill out their identify and electronic mail handle to contact Privy.
  • Privy supplies electronic mail addresses for particular departments like PR, buyer help, and gross sales.
  • There are social media hyperlinks and a e-newsletter registration kind.

24. Greenhouse

Greenhouse contact us

What makes this an excellent Contact Us web page?

  • This Contact Us web page has a dwell chat function for studying extra concerning the retailer’s merchandise or asking particular questions.
  • Greenhouse supplies many help channels and explains use instances for each.
  • Guests can see which enterprise workplaces are closest to their places.

25. Survicate

Survicate contact page

What makes this an excellent Contact Us web page?

  • Survicate’s contact kind solely requires some fundamental data from clients.
  • If customers are curious concerning the software program, Survicate explains one of the best ways to make use of it.
  • Clients can guide demos or join free accounts from the Contact Us web page.

Stage Up Your Contact Web page

Whether or not you run a enterprise or weblog, on-line customers have to contact you. With a Contact Us web page, you’ll be able to allow guests to fill out types and ask needed questions. This fashion, your viewers might be happy and knowledgeable.

To evaluation, right here’s how one can create the proper Contact Us web page:

  1. Present a number of methods for guests to contact you.
  2. Embrace personalization.
  3. Make it accessible.
  4. Don’t ask for an excessive amount of.

Are you continue to uncertain the way to develop the appropriate Contact Us web page for your small business? At DreamHost, we’ll work with you to design your dream web site. Join a free session for our customized internet design companies!

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Our designers can create a beautiful web site from SCRATCH to completely match your model and imaginative and prescient — all coded with WordPress so you’ll be able to handle your content material going ahead.

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